Terms of service
OVERVIEW
Welcome to Kreain! The terms “we”, “us” and “our” refer to Kreain. Kreain operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Kreain is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm you are at least the age of majority in your jurisdiction, and you allow any of your minor dependents to use the Services under your supervision.
You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You must provide accurate and current information and may not transfer your account to anyone else.
SECTION 2 - OUR PRODUCTS
We strive to display products and content accurately, but device settings may cause slight variations. We do not guarantee the quality or appearance will meet your expectations.
We reserve the right to modify or discontinue products at any time without notice and may limit quantities on a case-by-case basis.
SECTION 3 - ORDERS
Placing an order constitutes an offer to buy. Kreain may accept or reject any order at our discretion. Orders are not final until confirmed and paid.
All purchases are subject to our Refund Policy.
You agree to use products only for personal or household use.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. Taxes, shipping, and other fees may apply.
You agree to provide complete and accurate billing and payment information and authorize us to charge your payment method accordingly.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping delays or delivery issues once your order is in transit. Risk of loss transfers to you upon shipment.
SECTION 6 - INTELLECTUAL PROPERTY
All content on the Services, including trademarks, designs, and multimedia, is owned or licensed by Kreain or its affiliates and is protected by intellectual property laws.
You may not use, copy, or distribute this content without our written permission.
SECTION 7 - OPTIONAL TOOLS
We may offer access to third-party tools. These are provided “as is” without warranties. Use of such tools is at your own risk and subject to third-party terms.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party sites. We are not responsible for their content, practices, or your transactions with them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Kreain is powered by Shopify. However, all purchases are made directly with Kreain. Shopify is not liable for any issues arising from your transactions with us.
SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy, and certain data may be processed by Shopify under its privacy policy.
Using the Services means you agree to these policies.
SECTION 11 - FEEDBACK
Any feedback you provide (e.g., reviews or suggestions) may be used by us royalty-free for any purpose. You agree not to submit unlawful or offensive content.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We may correct errors or inaccuracies on the Services at any time, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You agree not to misuse the Services, violate laws, or harm others. Violations may result in termination of your account.
SECTION 14 - TERMINATION
We may suspend or terminate access to the Services at any time without notice. Sections that reasonably survive termination will remain in effect.
SECTION 15 - DISCLAIMER OF WARRANTIES
We do not guarantee the Services will be uninterrupted, error-free, or accurate. All products and services are provided “as is” without warranties, to the fullest extent permitted by law.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent allowed by law, Kreain and its affiliates shall not be liable for any indirect or consequential damages related to your use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Kreain, Shopify, and our affiliates from any claims arising from your use of the Services or violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unenforceable, the rest will remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any part of these Terms is not a waiver. These Terms constitute the entire agreement between you and Kreain.
SECTION 20 - ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights without notice.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by the laws of the jurisdiction where Kreain is headquartered (Victoria, Australia). You consent to venue and jurisdiction in such courts.
SECTION 22 - HEADINGS
Headings are included for convenience and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Material changes will be communicated where required by law. Continued use of the Services means acceptance of updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to support@officialkreain.com.